Mission & Values  |  Key Messages  |  Numbers  |  Programs  |  Services  |  Approach  | One-Pager |
Strategic Agenda  |  Annual Reports |  Blog |  Leadership  |  Social Channels  |  Logos  |  StyleGuide | Testimonial


Mission & Values

Our mission is to prevent child abuse and reduce its devastating impact.

Read our values here.

Key Messages

  • Child Abuse is pervasive in our society (57,000+ reports in the Bay Area in 2014)
  • Certain factors make families more vulnerable to abuse, poverty, illness, addiction, community violence, parents who were abused as children (to name some)
  • Child abuse is preventable — we can end child abuse in our community
  • We all have a role to play in ending child abuse — child safety is the responsibility of every community-member
  • The Prevention Center:
    • educates and mobilizes the community to be vigilant advocates for child safety
    • empowers families to break the cycle of violence that perpetuates from generation to generation
    • supports families at-risk for abuse with a host of services, including counseling and support groups, as well as kids clothing and community dinners

The Numbers

In 2015:

  • 10,991 children & families benefitted for Prevention Center services
  • 7,179 counseling sessions on the TALK Line
  • 6,213 Children were educated about safety
  • 245 child victims (& their families) were interviewed at the Children’s Advocacy Center

In 2014:

      • 57,376 reports of child abuse were made in the Bay Area
      • 13,866 callers were fielded on the TALK Line
      • 11,326 children & families benefited for Prevention Center services
      • 7,063 cases of child abuse in the Bay Area were substantiated
      • 5,133 Children were educated about safety
      • 360 child victims (& their families) were interviewed at the Children’s Advocacy Center


The San Francisco Child Abuse Prevention Center has three programs.

1: Children & Family Services
  • Support services for vulnerable families: counseling, therapeutic childcare, parent education, support groups and events (see below)
  • Crisis intervention and round-the-clock caregiver support via 24/7/265 TALK Line (415-441-KIDS)
2: Community Education
  • Safety education for children and parents (classes held in schools)
  • Training for child-serving professionals to ensure proper reporting of suspected abuse (mandated reporter training)
  • Public education campaigns
3: Strategic Partnerships
  • Coordination of public and private partnerships to improve citywide response to child abuse
  • Advocacy to change and implement policies that improve the system that protects children
  • Facilitate the Children’s Advocacy of San Francisco working with the a variety of agencies in the City and County of San Francisco


We provide services in two locations:

Children’s Advocacy Center of San Francisco on Third Street

The Children’s Advocacy Center of San Francisco is where child victims go for forensic interviews and support services.

  • The Prevention Center leads the Center by facilitating collaboration between government agencies (CPS, SFPD, DA, etc.), providing office space, and ensuring that the focus remains on the needs of the child
  • Prevention Center staff provide client support during interviews.
TALK Line Family Support Center on Waller Street

The TALK Line Family Support Center is the name in which the Prevention Center facilitates its Children & Family Services program. The terms are often used interchangeably.

Services provided through TALK Line Family Support Center include:

  • Children & Family Counseling
  • Therapeutic & Support Groups
  • Classes, Workshops & Events
  • TALK Line call center / phone support
  • Drop-in respite for parents & childcare
  • Basic needs: food, kids clothing, community meals, diapers, etc.

Integrated Family Services

Families who are at highest risk for child abuse or need a substantial amount of support are enrolled in Integrated Family Services. This program creates an individualized service plan for the family which includes a mix of classes, groups, etc. provided by the TALK Line Family Support Center that best suits the needs of the family.

Integrated Family Services is a new way of providing support to families. This program has been very successful over the two years since its implementation and has garnered local and national recognition. The Prevention Center is looking at how to share this program model with other organizations.

Learn more about Integrated Family Services.

Our Approach

Individual & Community

The Prevention Center works tackle the issue of child abuse on a both the small and large-scale.
The two-fold approach:

  1. The Prevention Center work with individual families who need help — especially those families who are at greatest risk for child abuse. These families are offered a host of services to help them avoid dangerous situations and create nurturing environments.
  2. The Prevention Center works with the community at-large to be advocates in the effort to end abuse. The entire community must be educated and aware of the child abuse in our community — and be enlisted allies to eradicate it.
Evidence & Feedback

The Prevention Center continuously collects data and feedback from clients and about programs to measure success and impact as well as to refine current programs and services and inform new approaches to child abuse prevention.

Protective Factors

The Prevention Center believes that families with strong protective factors are safe, strong, and better able to thrive. The Prevention Center works to strengthen the protective factors of the clients it serves. The Prevention Center also advocates for broad-spread adoption of this practice.

The five protective factors:

  • Parental Resilience
  • Social Connections
  • Concrete Support in Times of Need
  • Knowledge of Parenting and Child Development
  • Social and Emotional Competence of Children


You can download our one-pager here.

Strategic Agenda

View our Strategic Agenda here.

Annual Reports & Financials

You can view our annual reports and financial information here.

Most recent reports:


The Prevention Center’s blog is a great source of information about the organization, as well as a resource child abuse and prevention news and ideas. The Prevention Centers welcomes guest bloggers. If you are interested, please email Lauren Reid, lauren.reid[@]sfcapc.org. Read the blog: http://sfcapc.org/blog


Katie Albright is the executive director of the San Francisco Child Abuse Prevention Center. You can find her bio and headshot here.

Social Channels

You can connect with the Prevention Center online:

Twitter: @sfcapc
Facebook: /SanFranciscoChildAbusePreventionCenter
LinkedIn:San Francisco Child Abuse Prevention Center


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  • The Prevention Center (not SFCAPC)
  • Childcare (not child care)
  • Children’s Advocacy Center of San Francisco (not Child Advocacy Center)
  • Children’s Playroom
  • Child Safety Awareness
  • Parent Advisory Committee (not Council)
  • Parent Drop-In (use hyphen)
  • Respite Care (not Respite-Care)
  • SafeStart (not Safe Start)
  • TALK Line (not TALKLine or Talk Line)
  • Therapeutic Caregiver (not childcare assistant)
  • Adhere to AP Style
  • Use the Oxford comma

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“When we came to the center, my son and I were in a real dark place, but the warmth and opportunities they gave my son to express himself provided the light we needed.”
— client & single father