The Community Education and Strategic Partnerships (CESP) department of the Prevention Center seeks to build a community-wide coalition focused on prevention and improving the response to child abuse in San Francisco through training and other education, the development and enhancement of public, private and community-based partnerships, advocacy and public awareness.
The Community Education Manager requires program and curriculum, development, organizational and project management, relational, training and supervisory skills to help advance, support and develop education programs and models as well as community-based partnerships which will create an educated and engaged community-wide effort to prevent child abuse.
This position offers a unique and exciting opportunity to interact with multiple public and community-based agencies throughout San Francisco, including the San Francisco Unified School District, enhance the Prevention Center’s training programs, develop new vehicles and materials for educating the public, develop partnerships that can meaningfully impact the ability of families and communities to work together to protect vulnerable children and work on strategies to further the Prevention Center’s efforts to end child abuse in San Francisco within two generations.
- Oversee, improve and enhance (including through curriculum revision) the Prevention Center’s three current, community training curriculums – Child Safety Awareness, Mandated Reporting, and SafeStart.
- Support the Associate Director of CESP and other departmental leadership in assessing and further targeting the Prevention Center’s community education’s alignment to the strategic direction and vision of the Prevention Center.
- Work with the Associate Director of CESP to create plans for educating key stakeholders and target entities to further collective impact efforts.
- Research, create, pilot, assess and evaluate new training curricula and approaches to training as well as other methods of knowledge transfer and dissemination to support the goals of the Prevention Center’s theory of change and strategic direction.
- Manage program evaluation and data collection for the Prevention Center’s community education programs and work with the organization’s operations team to analyze data and streamline its collection.
- Report monthly and, at other times for funding requirements, on the Prevention Center’s community education work.
- Prepare annual work plan and expense budget for community education work. Monitor budget throughout the year.
- Collaborate closely with other Prevention Center managers and program leaders to ensure integration of all services. Assist in the facilitation of cross-program and cross-departmental meetings as appropriate.
- Represent the Community Education and Strategic Partnerships Department at internal meetings and meetings in the community as assigned.
- Stay informed about current issues regarding education on child abuse and its prevention and best practices for educating adults and children.
Outreach & Coordination
- Provide community outreach and help maintain the visibility of the Prevention Center’s community education efforts and programs through:
- Cultivation of relationships with children- and family-serving organizations, including the San Francisco Unified School District, key individuals and targeted partnership entities;
- Attendance at key community meetings and events; and
- Distribution of materials and resources.
- Coordinate, schedule and provide follow-up for the Prevention Center’s community education training programs.
- Lead all planning, organization and management of one-time or specifically focused Prevention Center community trainings.
- Support the organization and coordination of public awareness activities, including those related to Child Abuse Prevention month.
Supervision & Staff Development
- Supervise/manage the Community Educators, independent contractor trainers and other Prevention Center staff, volunteers or subcontractors who are working on community education efforts. Provide guidance, train, develop and monitor performance of these trainers in order to ensure that curricula is taught at an exceptional standard and is consistent and understandable across varied populations. Work with Community Educators to develop annual work plans and professional development goals.
- In conjunction with other managers, develop and coordinate trainings for Prevention Center staff, interns and volunteers to ensure best practices and exceptionally high level of knowledge across the organization regarding child abuse, risk factors, protective factors and related content.
Facilitate team meetings within program area.
Training & Educating
Conduct targeted trainings, seminars and presentations on child abuse and its prevention. Such trainings might include workshops for parents and child-serving professionals about protecting children from abuse and unsafe situations, seminars for parents and providers on the impact of children’s exposure to violence and various trainings/presentations on child abuse and its impact, protective factors and their impact, actions to take when child abuse is identified and trauma-informed practices.
Undertake other duties as assigned.
- Bachelor’s degree; minimum 3-5 years of experience in the field of education, non-profit program management, business administration, public health, macro-level social work, nonprofit program design and/or project management
- Experience in the development of curriculum, trainings, educational resources or other knowledge dissemination tools
- Excellent organization skills, ability to manage multiple priorities and maintain overall direction; meticulous attention to detail; professionalism, punctuality, flexibility and reliability are imperative.
- Project management experience, including demonstrated experience with program planning and/or implementation and coordination of collaborative projects
- Proficiency and comfort with use of data to indicate programmatic impact
- Excellent written and verbal communication skills; must be able to communicate well at all levels of the organization, including working with organization leadership and leadership of partner organizations who set the vision for the projects
- Experience training and supervising staff, volunteers and/or contractors
- Knowledge of San Francisco’s diverse communities and ability to communicate with a wide variety of audiences
- Knowledge of trauma-informed and strength-based principles
- Bilingual English and Spanish
- Experience working in the areas of violence prevention/response and/or family support
- Strong proficiency with Microsoft Office applications, specifically Word, Excel and PowerPoint; and experience with Efforts to Outcomes
COMPETENCIES & SUCCESS FACTORS
- Excellent interpersonal skills and experience building collaborative relationships and partnerships, and the demonstrated ability to communicate with and work at the community level with diverse groups of people and build consensus across organizational lines, including the ability to work effectively, with cultural humility and a strengths-based approach, with representatives of community-based organizations and the community at large
- Ability to advance timelines and deadlines, especially when working with those senior within the organization and within partnerships
- Creative, solutions-focused, dependable and proactive in order to address challenges and barriers
- Bias for action; ability to act on limited information when necessary while also seeking supervision when in need of further direction; growth-oriented, flexible, comfortable with ambiguity and fast learner
- Passion for and understanding multiple ways to approach prevention in the context of the public health model and the need for collaborative relationships to work together to end child abuse
- Approaches work with integrity and has the ability to tailor appropriate information sharing to relevant audience given work with multiple stakeholders
- Exempt; eligible for all agency benefits
- Position will require fingerprinting and reference-check
- Available access to an automobile is a plus.
Typical Working Conditions: Standard office environment with weekly travel to meetings around the city
Equipment Used: Computer, phone, fax and copier
Essential Physical Tasks: Extensive keyboarding; light lifting required (up to 20 pounds)
The San Francisco Child Abuse Prevention Center is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.
Qualified candidates should submit a resume and detailed cover letter to Frank Landin, Manager of Human Resources at employment[@]sfcapc.org.